Privacy Policy
Last updated: June 9, 2025
1. Introduction
Arenalyser ("we," "us," or "our") operates the website and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or use our Service. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.
2. Data We Collect
2.1 Personal Data You Provide
Account Data: If you register for an account (optional), we may collect your name, email address, username, and password.
Support Requests: If you contact us for support, we will collect the information you provide (e.g., email, message content).
2.2 Automatically Collected Data
Usage Data: We log information about your interactions with the Service (e.g., pages visited, timestamps, IP address, browser type, operating system).
Analytics Data: We use industry-standard analytics tools (e.g., Google Analytics) to collect aggregated usage metrics. These tools may drop cookies on your device—see section 5.
2.3 Third-Party Data
We do not sell or rent your personal data. However, if you interact with third-party services from our site (e.g., by clicking a link), those services may collect data according to their own policies.
3. How We Use Your Data
To Provide and Improve the Service: Personalize your experience, diagnose technical issues, and monitor site performance.
To Communicate: Send you transactional emails (e.g., account confirmation), optional newsletters if you opt in, and responses to support inquiries.
Security & Compliance: Detect and prevent fraud, enforce our Terms & Conditions, and comply with legal obligations.
4. Legal Basis for Processing (GDPR)
If you are in the European Economic Area, our legal basis includes:
Your Consent: For optional newsletters and marketing.
Contractual Necessity: To provide the Service you've requested.
Legitimate Interests: To improve security, performance, and user experience, provided we respect your rights.
5. Cookies & Tracking Technologies
We and our analytics providers may use cookies, web beacons, and similar tracking technologies to collect usage data. You can manage or disable cookies via your browser settings, but that may affect site functionality.
6. Disclosure of Data
6.1 Service Providers: We may share personal data with trusted vendors (e.g., hosting providers, analytics services) strictly to operate and improve the Service.
6.2 Legal Requirements: We may disclose data if required by law, regulation, or valid legal process, or to protect our rights, property, or users' safety.
6.3 Business Transfers: If Arenalyser merges with or is acquired by another entity, user data may be transferred as part of that transaction, subject to this Privacy Policy.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or storage is 100% secure.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access, correct, or delete your personal data.
• Restrict or object to certain processing activities.
• Request portability of your data.
• Withdraw consent where processing is based on your consent.
To exercise any of these rights, contact us using the details below.
10. Children's Privacy
Our Service is not directed to children under 16, and we do not knowingly collect personal data from minors. If you believe we have collected data from a child, please contact us to have it removed.
11. International Transfers
Our servers are located in the EU and the U.S. By using the Service, you consent to the transfer of your data to these jurisdictions, which may have different data protection laws than your country.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will post the revised version with a new "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
Arenalyser
[Insert your contact email or address here]